Kid enjoying outdoor with parents

FAQs

General

What are Village District's hours of operation?

Individual store hours may vary. Please see our online directory or contact individual stores for hours.

Where is Village District located?

2068 Clark Avenue Raleigh, NC 27605

Is there EV charging available?

I’m sorry, we do not have EV charging available in the Village.

Is there a lost and found?

Please contact York Security for any lost items at 984-383-8267.

Do you have free Wi-Fi?

Village District does not offer free Wi-Fi, but feel free to head over to Starbucks at Village District and enjoy free wifi in-store and on their patio!

Are there restrooms and family restrooms?

We’re sorry! We do not have public restrooms.

Is the shopping center pet-friendly?

Yes! Take your furry friends on a stroll around the Village and in select stores. Individual stores have different pet policies. Don’t forget to grab a treat from Woof Gang Bakery!

Where can I find ATMs?

Cashpoints ATM is located at 431 Woodburn Road.

What is the onsite security phone number?

984-383-8267

Holiday

Are you open on Thanksgiving/Christmas Eve/Christmas Day/New Year’s Day?

Individual store hours may vary. Please see our online directory or contact individual stores for Holiday hours.

Do stores have different hours than the shopping center itself?

Individual store hours may vary. Please see our online directory or contact individual stores for Holiday hours.

Do stores offer "Buy Online and Pick Up In Store"?

Yes. Contact individual retailers for their pick-up policy.

Is Santa available for photos? Where and when?

Yes! Santa will be on-site during our Holiday Open House Event on Thursday, November 20th, from 5 pm-8 pm with a professional photographer and on Saturday, December 6th, and Sunday, December 7th, from 1 pm-3 pm. We will not have a photographer on 12/6 or 12/7.

Do you offer gift-wrapping services?

If It’s Paper at 445 Daniels Street offers beautiful gift wrapping supplies and gift wrapping services.

Do you offer gift cards, and where can I buy them?

We do! Gift cards are available for purchase at our digital self-serve kiosk located at 2068 Clark Ave. near Cheshire Cat Antique Gallery. Please see our gift card page for more information about our Village District gift cards.

Are strollers or wagons allowed during holiday events?

Of course!